We are ready to open our clinic for face to face appointments, and our first day will be this Thursday 21st May for both chiropractic and physiotherapy treatment.
Everything won’t be quite like normal, we like to call this the ‘New Normal’ now, with some small changes and new protocols to keep everyone safe.
We have limited opening hours, and we have designed the treatment times to ensure no patients will arrive or finish at the same time. We have a protocol for PPE for our staff, and also every patient will be provided with a face mask when entering the clinic.
We ask for all our patients to attend their appointment alone if they can, this is to minimise the people in our clinic at all times. And if you arrive early, please wait outside the clinic until 5min prior to your appointment.
Every patient will go through an electronic covid screening form prior to their appointment, this will be sent out together with your booking confirmation and needs to be completed before attending the appointment.
We have intensified our cleaning protocol and all treatment rooms will be wiped down using medical graded cleaning solutions, this will happen between each patient.
We ask for the appointments to be prepaid using BACS, this is to minimise the contact with our reception staff. If you are purchasing from our shop we can only accept contactless payment, no cash payments will be accepted.
There is a small price increase of £3.50 to our treatments called ‘covid-charge’, this is to compensate towards the extra cost of the PPE and restrictions in how many patients we can see in a day. We hope you will understand our decision on this matter.
Lastly, we would like to reassure our patients that we are doing everything we can to ensure our patients are feeling safe in our clinic and we have gone above and beyond to ensure we have the correct PPE in place and all staff has been trained to follow these new protocols.
We look forward to seeing you again! Thank you for your support in this difficult time, we really appreciate it.
You can book online, or use the contact form below. All new patients please use contact form or call the clinic on 07368 311449